Patient Well Care Program FAQs

1. What is the Patient Well Care Program™?

   The program is a marketing system that is designed to increase business by reminding patients of appointments, acknowledging them on birthdays, and notifying them that it is time for their annual check ups, etc…

   The program will also help you gain approval from insurance companies to join their health plans as a network provider. Insurance companies love to see that a physician is practicing “Well Care”, because it lowers the cost of healthcare overall. Preventative medicine is the wave of the future.

2. How does the program work?

   A series of well timed post cards will be sent out according to the appropriate reasons, such as birthdays, get well, we miss you, time for a check up, and so on. Your patients will be impressed that their well being is being monitored and that their doctor cares.

   Because of the great communication between your office and the patient, they will spread the word to their friends and family what a great doctor they have. Also, because they are being reminded when its time to come in for preventative care, they will be more apt to call in and make an appointment! You will not have to lift a finger to coordinate anything! We will take care of all the details, from inputting the data into our system, to stuffing and mailing out the post cards and flyers.

3. How much will it cost me?

   The cost to you will be minimal, especially if we already have a database from doing your claims filing. Contact a representative today to learn more about our service fees.

4. How will the representative know when to send out cards?

   We use a proprietary software program that will coordinate the database and keep track of every detail. With special timers and alarms built right in, we will know exactly what to send and when.

5. Can the patient data be transferred from my computer to your computer?

   In many cases, yes. It will depend on what type of software you currently have in your office. We have mapping specialists that can convert data from one system to another if it becomes a need.

6. Can I choose the post cards the patients will receive?

   YES. There is a tremendous variety to choose from for all occasions. There are cards for birthdays, holidays, get well cards, appointment reminders and even cards designed for specific specialties.

7. Can the post cards be personalized?

   YES. Our system can personalized cards with just about anything you want on them.

8. How often will the post cards be sent?

   How often cards are sent varies from business to business. Post cards will mailed out consistently according to the need, and you will never have to worry about them not going out in a timely manner.

9. Will this help me become a network doctor for the various PPO and HMO carriers?

   It certainly can help. Insurance carriers recognize the need to facilitate preventative care to meet the needs of lower healthcare costs in our country. When you apply to an HMO or PPO to become a network provider, there are several critical areas that are looked at by the insurance companies. Practicing Well Care and Preventative Medicine are some of these areas. Having a system in place for this purpose will be a positive influence in the decision making process.

10. Will this really increase my business and how?

    The Patient Well Care Program™ will do several things for you. It will keep your patients informed of important check ups, initiate appointment making, and facilitate good relations between you and your patients. As a result, your patients will foster great word of mouth referrals.

    In addition, because more and more people are being added to HMO’s and PPO’s each year, your patient base can narrow if you are not a member of these different provider networks. With the Patient Well Care Program™, you can be more competitive and gain the necessary approval to join the various networks, therefore increasing your patient base.