iCLAIM Practice Management System
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Our Practice Management System assists our clients in managing their healthcare practices effectively and independently within their own offices. By logging on to the System through their secure account, our clients are able to carry out all of their practice management functions.
The System facilitates a comprehensive set of functions including, but not limited to: patient scheduling, personalized electronic super bills, patient statement composition, claims submission, rejected claim follow-up, and financial report generation. This also allows staff members to share information across physical boundaries.
Benefits of Using the iClaim Practice Management System
No Software Purchase
There is no software package required nor any corresponding purchases, upgrades, installs, licenses or administration fees. Rather, we provide flexible subscription services over the Web. By logging on, our users never need to download actual client software to their machines and never need to purchase a license. As a result, our clients benefit from real-time system upgrades and enhancements, which we provide on a regular basis at no cost.
High-End Functionality
The System provides many high-end functions, such as patient appointment scheduling, automated appointment reminders, electronic claims submission, electronic remittance, patient billing, financial reporting, collection services, and provider Web site hosting. Other services such as electronic medical records, medical transcription services, patient payment plans and profit recovery processes can be integrated or used with the iClaim PMS to provide your practice with customizable solutions to meet your unique needs.
Free and Responsive Customer Service
We understand that learning how to use a new system can be difficult. That’s why we provide valuable technical and training support at no additional charge Monday – Friday 8:00AM – 6:30PM Eastern and Nights & Weekend Emergency Support is available.
There are several ways to reach us for support or questions related to use of iClaim practice management software. We are easy to reach via phone, instant message or email. Our instant messaging solution is a favorite for hundreds of our users, and is accessible to all users on login from the first page of your web portal. Our offices are normally open from 8:00 a.m. to 6:30 p.m. EST Monday to Friday, although you will often find us here before and after those hours. For non urgent issues, we provide email support and we will usually respond within 2 hours or less.
As a result of our high quality of service and competitive pricing, we are able to maintain a loyal client base without relying on binding contracts. Once customers register with the processing center, they alone decide on the volume, extent, and continuation of their usage.