In This Section:

Access your transcripts 24/7 from any computer on the Internet  Whether you’re in your office, on a break between surgeries, or on top of a mountain, if you can access the Internet, you can easily view, manage, edit, and authenticate your CBayScribe transcripts instantly, just like you would on your network. CBayScribe is our secure, online, 128-bit encrypted document manager that enables clinicians and staff to work with the transcripts they have privileges to view, from any location. There’s no need to shuffle documents from one location to another via courier. You can access them anytime, anywhere, instantly. Doctors can read, edit, and authenticate (E-sign) their reports from home, and your outsourced billing company can have access to transcripts immediately, without the need to fax or snail mail them. Instant access, 24/7, from any computer on earth is a powerful tool brought to you by CBayScribe at no additional cost.

CBayScribe: Document management that fits your unique requirements  For any process, change is the most difficult obstacle to overcome. At CBayScribe, we understand the internal problems caused by change. Before we start any transcription process for your practice, we meet with you and map your current workflow. We then custom-tailor our online document manager to fit the specific criteria of that workflow, minimizing the change your clinicians and staff encounter from working with paper to a computer application. We work with you to make your transcription process more effective and expeditious in a nondisruptive fashion. You benefit by saving time, lowering expenses, and having access to transcripts when and where you need them.

Simple, Effective Workflow  A process is most effective when it is simple and works the way that best suits you and your practice. Our online document manager is a powerful tool that can be customized to emulate your current transcription process and enhance the effectiveness of your workflow.

Example Workflow:  The Workflow Module of our online document manger can be set up so that a clinician or staff user can work with transcripts in a fashion that mimics their individual processes and procedures.

• Dictated Voice Files – Upload and view in pending status
• Staff Review – Quickly see all documents that have been opened, printed, faxed and E-Signed.
• Files to Be Signed – Dictating clinicians can easily open a transcript, review it, make changes, and E-Sign from within the document.
• Fax Online – Transcripts can be sent directly from our CBayScribe document manager through CBayScribe’s online fax server. Simply choose the destination of your fax from the address book and click send. You can process a single fax or multiple documents to the same location with one click. With CBayScribe, faxing is easy, fast, and effective from any computer with Internet access.
• Print in Bulk for Medical Records – CBayScribe embeds your letterhead into your reports. You can print a single transcript or multiple reports on plain paper, which simplifies workflow and decreases overhead.
• Online Repository – CBayScribe stores all of your documents in our online repository for as long as you are our client. Our CBayScribe document manager enables you to search and view any and all documents, archived and current.

On a daily basis, a staff member may be assigned to review documents for printing, faxing and content. By clicking on the Documents tab, that user can quickly see which transcripts need their attention without opening a single report. In seconds, documents can be updated and processed through normal workflow, reducing time and overhead.

Dictating clinicians can easily see which transcripts need their attention without opening a single report. Document review is simple and fast, and can be completed quickly from any computer with Internet access. This enables clinicians to spend more time with patients and eliminates the need to send hardcopy transcripts between locations.

CBayScibe streamlines your transcription process and refines your workflow. We make your job easier by eliminating redundancy, improving access, and giving you the tools you need to make your transcription process a success. Our Online CBayScribe document management system reduces your overhead and the cost of doing business.

State-of-the-art document management system maximizes your transcription workflow

• A level of technology and sophistication that is comparable to hospitals. Get unlimited support when you need it with one simple phone call.
• Powerful User Interface with complete demographic data that is customizable for each individual member of your practice.
• Limit or enable individual users with custom privilege settings.
• Dictate the way you prefer by digital recorder, PDA, SmartPhone or toll-free dial-in.
• Manage and view documents from any computer with Internet access through our secure 128-bit SSL encryption web portal.
• Utilize powerful, easy-view indicators to effectively and quickly manage your transcription workflow.
• Listen to transcript voice files as you view the document online.
• Fax on demand from within CBayScribe through CBay’s fax server using any computer with Internet access
• Fax multiple documents to the same recipient at the same time.
• Quick-pick your recipient from our powerful fax address book that allows you to store all of your fax numbers.
• Quickly view the status of your fax in the CBayScribe fax queue.
• Use Microsoft Word to access and edit your transcripts on-demand.
• Embedded letterhead on reports and letters speeds internal workflow and reduces the cost of using expensive letterhead.
• Print documents in bulk to reduce transcription workflow.
• E-Sign transcripts from within an open document or directly through the user interface.
• Dynamic search features enable you to custom pull documents from our online repository.
• Versatile sorting capabilities enable you to list transcripts by any demographic or view them by specific provider, location, or date of transcription.
• HIPPA compliant Audit Trail feature enables you to see everything that has happened to a voicefile/transcript from the moment it is uploaded to our servers and through the entire time it resides in our online repository.
• Document History feature saves every version of every transcript for your review.
• Upload daily patient lists quickly and easily with our online capture demographics tool.
• No charge electronic archival of transcripts for as long as you are a CBay client.